Your receipt of an E-mail or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our shipment. Fashion-skirt.com reserves the right to accept or decline your order for any reason at any time. And we reserve the right at any time after receipt of your order, without prior notice to you,to supply less than the quantity you ordered of any item.
We may require additional verifications or information before accepting any order. If additional information is necessary, we will contact you via email at the email address provided on your order. Shipping and delivery timeframes quoted on the site will not be effective until appropriate approval and verification of your order has been obtained.

AVAILABILITY POLICY

On occasion,some specific items in your order may be out of stock. We apologize for this situation and will notify you via email, and your order/item will be cancelled. Please check our website beforehand, as regular-priced inventory is updated daily and new products are added all the time. Inventory quantities are limited for Sale and Outlet items, and they are not replenished. So please order early for the best selection.

After sale Questions
How can I contact you about my order problems?
Please contact our customer service at sale@ Fashion-skirt.com with photos to prove your dress problems.

How to ship back my dress(es)?
You have to contact our customer service to get a correct address and return code first. Because we have rights to reject any returned package if there are no return code from our customer service, or if the dress is not in the same condition as we have shipped you. And please ship back by post office otherwise you will be asked for additional taxes.

How can I get refund if I have already shipped back my dress(es)?
Usually, we need to check your order carefully to see whether it can match our return policy. If it matches, we will tell you how to deal with this matter by email. If we agree to refund, our customer service will email you the amount you will get. Please note that if your order is not in the same condition as we have shipped you before, like having stains on it, you can not get any refund.

Do I need to pay for shipping fee if I send the item back to you?
Usually, we need to see whether your order problem correspond with our return policy first. We will pay for any mistakes we make. But if it is not our fault, then we will not pay for it.

How I can deal with my dress if it is so wrinkled when I received the package?
Actually, it is the responsibility of express company, since it is the express company who pack and ship your dress to your hand. So we strongly suggest our customer open and check the package before signing for it. We will not take any responsibility due to express company's mistake.